#bruce_portal-configuration
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- bruce-zhang_api, 18 hours ago, 24 messages
upper laurel
@past oak you're right that we don't support this. With that said, what's your question?
bruce_portal-configuration
past oak
But for most business doing upgrade and downgrade, how do they handle this scenario?
I see these two options in customer portal, but for most products with multiple plans (like basic, plus, and premium), they want upgrade invoice immediately and downgrade wait until the end of period.
upper laurel
@past oak most businesses use the "invoice immediately" in that case. I totally get your feature request and you're not the first one asking for sure, but for now we don't support this
past oak
Do you mean customer portal does not support this? If so, I can still do some low lever customization like building my own portal right?
upper laurel
yes the CustomerPortal doesn't support this. And yes you can totally build this yourself with our APIs
past oak
Cool thanks
Does downgrade also have poration?
Is it possible to only porate when upgrading but not downgrading?
upper laurel
yes you can do all of this easily in the API
past oak
but not customer portal right?
upper laurel
see https://docs.stripe.com/billing/subscriptions/upgrade-downgrade to start
And you can use SubscriptionSchedule if you want to "defer" the downgrade to the next billing cycle
and correct sorry, the CustomerPortal can not do what you want at all