#ely_customer-defaultpm
dusk quarryBOT
đ Welcome to your new thread!
â˛ď¸ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.
âąď¸ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.
đ This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1278480023715577887
đ Have more to share? Add more details, code, screenshots, videos, etc. below.
sturdy kernel
@stuck sorrel that Event is quite old (from almost a year ago) so we can't really investigate. But if it's null it's because something on your end unset it, or detached that PaymentMethod or similar
stuck sorrel
Yes, we discovered a few days ago because we had an issue but that was the main problem, that payment method and was an automatic event, and looks like the client never change it, at the moment he still with the same payment method
In any case we can check it?
sturdy kernel
Not really. But I can tell you with certainty that this was not "automatic" you/someone explicitly detached that PaymentMethod. You can see the API request here: https://dashboard.stripe.com/acct_1Ksa2EDSGSYbnsrw/logs/req_KLSL8dtMUuzL3T