#mulo_webhooks-502

1 messages ¡ Page 1 of 1 (latest)

topaz muralBOT
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lime schooner
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in my backend I always send response.status(200).end();

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so why am I getting it twice?

hoary lodge
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Can you grab the Event ID for both of the webhooks and paste them here?

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Should look like this --> evt_abc123

lime schooner
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can i grab those from dashboard?(i dont save them in the backend)

hoary lodge
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Yup! they should be retrievable by searching the Subscription ID and looking at the related events

lime schooner
hoary lodge
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I need the actual text of the Event ID so I can view it on my end. Can you copy/paste?

lime schooner
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now that i notice i do get sometimes a log:
[ErrorReply: NOAUTH Authentication required.]
tho not sure where it logs out from

hoary lodge
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What's the Event ID for the duplicate?

lime schooner
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im guessing is the same id

hoary lodge
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Ah, okay. Let me look

lime schooner
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that costumer there is the only one

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i did get webhook twice for other costumers tho

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so is a reocurring issue

hoary lodge
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Wait, you sent me the wrong event. You were talking about invoice.paid but you copy/pasted a checkout.session.completed Event ID

lime schooner
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ah sec

lime schooner
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im only linstening for invoice.paid

image.png
hoary lodge
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If you look up the ID for that Invoice's invoice.paid Event (evt_1PssRlK98lEnV33FHWU5z2iB) you'll see that there was a failed webhook and a successful one. The failed one sent back 502 BAD GATEWAY to Stripe, so something is awry with your server and/or the webhook handler if this is happening frequently.

lime schooner
hoary lodge
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Could be, but that's not a Stripe error, so I have no idea

lime schooner
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i mean the code is the same the 2nd time around, so i dont understand how it always fails the 1st time, but then the 2nd works

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also by the time i save the event in my db, it means it can only reply with 200

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as there are no other options in my code after that

hoary lodge
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502 errors indicate an internal server error. You might want to look into what http_bad_gateway means and do a network dump of all the requests your server received during the failed webhook attempt

lime schooner
hoary lodge
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502 is an error. You'll need to look this up on your own and attempt to find a solution. We can't really help when it comes to server configuration issues or webhooks that fail due to your server unfortunately

topaz muralBOT
lime schooner
hoary lodge
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Something is indeed causing it to send back a 502, so all I can really recommend is doing a network dump of the server logs and looking through them for clues if you don't have any leads at this point