#crisbadilla_api
1 messages ยท Page 1 of 1 (latest)
๐ Welcome to your new thread!
โฒ๏ธ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.
โฑ๏ธ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.
๐ This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1278451262609821789
๐ Have more to share? Add more details, code, screenshots, videos, etc. below.
Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
- cris_setupintent-mandate, 1 hour ago, 22 messages
Hey
Taking a look
Can you pass off_session: true in your Subscription creation request
Sure, and just to clarify, you are going to create this Subscription at a later point in time, not when your customer is still in your flow here, right?
Like days or something later on?
Yes, some minutes after the customer finishes the SetupIntent confirmation
In a different flow
Hmm okay. Ideally here you don't do SetupIntent --> Subscription if the customer is still on-session. You just collect the payment method when you create the Subscription instead of duplicating things here.
The idea behind this approach is that the customer provides us with their credit card information over the phone. If the card requires 3DS authentication, we currently can't proceed with creating the subscription. To address this, we're planning to ask the customer to configure their card in their dashboard using a SetupIntent. This way, the sales team can create the subscription without issues, using the card information that has already been configured.
Hi there ๐ taking over, as my colleague needs to step away
In this particular case, Setup Intents make sense (assuming it doesn't make sense to have the sales person create the Subscription ahead of time and then pass it to the customer's dashboard to add their payment method details to)