#crisbadilla_api

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tiny auroraBOT
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chrome ravine
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Hey

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Taking a look

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Can you pass off_session: true in your Subscription creation request

unborn inlet
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let me check

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Working now! Thank you ๐Ÿ™‚

chrome ravine
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Sure, and just to clarify, you are going to create this Subscription at a later point in time, not when your customer is still in your flow here, right?

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Like days or something later on?

unborn inlet
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Yes, some minutes after the customer finishes the SetupIntent confirmation

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In a different flow

tiny auroraBOT
chrome ravine
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Hmm okay. Ideally here you don't do SetupIntent --> Subscription if the customer is still on-session. You just collect the payment method when you create the Subscription instead of duplicating things here.

unborn inlet
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The idea behind this approach is that the customer provides us with their credit card information over the phone. If the card requires 3DS authentication, we currently can't proceed with creating the subscription. To address this, we're planning to ask the customer to configure their card in their dashboard using a SetupIntent. This way, the sales team can create the subscription without issues, using the card information that has already been configured.

pulsar arrow
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Hi there ๐Ÿ‘‹ taking over, as my colleague needs to step away

In this particular case, Setup Intents make sense (assuming it doesn't make sense to have the sales person create the Subscription ahead of time and then pass it to the customer's dashboard to add their payment method details to)

unborn inlet
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Yes, because we want to avoid incomplete payments. This is a policy in our company.

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Thank you for the help ๐Ÿ˜‰