kun_api | Stripe Developers | Page 1

sly pebbleBOT Aug 28, 2024, 9:02 AM

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kun_webhooks, 3 hours ago, 20 messages
kun_setupintents-savedpms-defaultpm, 1 day ago, 65 messages

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visual oriole Aug 28, 2024, 9:04 AM

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Hi there!
Can you share the ID (req_xxx) of the failing API request?
https://support.stripe.com/questions/finding-the-id-for-an-api-request

frail barn Aug 28, 2024, 9:05 AM

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this is the whole object

📎 message.txt

visual oriole Aug 28, 2024, 9:06 AM

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No I need just the API id that fails and returned this error message "The customer must complete an additional authentication step."

frail barn Aug 28, 2024, 9:07 AM

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I saw it on stripe dashboard

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visual oriole Aug 28, 2024, 9:08 AM

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Ok let me check...

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I see, yes the customer need to compete the 3ds action in order to accept a payment

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you need to invite your customer to complete that update

frail barn Aug 28, 2024, 9:09 AM

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for that I need client secret

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well I already did 3ds first time for subscription for price id1
now I just want to updated the price id2 for same active subscription

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how can I update active old subscription?

visual oriole Aug 28, 2024, 9:12 AM

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well I already did 3ds first time for subscription for price id1
The customer need to complete the 3ds not you (the merchant)

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how can I update active old subscription?
You are updating the Subscription already. You need just to call your customer and ask them to complete the 3ds action

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You can send them a hosted invoice url via email for example

frail barn Aug 28, 2024, 9:13 AM

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visual oriole > well I already did 3ds first time for subscription for price id1 The customer ...

I am a developer and I am testiung the app using my card

visual oriole Aug 28, 2024, 9:14 AM

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You should do your tests in test mode and not live mode.

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You must avoid doing tests in live mode.

visual oriole Aug 28, 2024, 9:14 AM

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frail barn I am a developer and I am testiung the app using my card

You can open the hosted invoice url in that case and complete 3ds by your own if you are the owner of the card

frail barn Aug 28, 2024, 9:15 AM

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yes I am the owner of the card

visual oriole Aug 28, 2024, 9:15 AM

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Otherwise, in test mode you should be using one of these test card

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https://docs.stripe.com/testing

frail barn Aug 28, 2024, 9:15 AM

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but in the reponse of update I dont see hosted_url

frail barn Aug 28, 2024, 9:15 AM

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frail barn this is the whole object

I dont see hosted_url here

visual oriole Aug 28, 2024, 9:17 AM

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Check the latest invoice of that Subscription:
in_1PsheBFrwl37tCGiAOAFPpKO

frail barn Aug 28, 2024, 9:17 AM

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frail barn this is the whole object

I get this response from the subscription
what Exactly I should send to user on its email so he can do 3DS again?

visual oriole Aug 28, 2024, 9:17 AM

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I get this response from the subscription
You have the invoice id in this response

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you need to make an API call by Id in order to fetch the Invoice Object and get the hosted url

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https://docs.stripe.com/api/invoices/retrieve

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https://docs.stripe.com/api/invoices/object#invoice_object-hosted_invoice_url

frail barn Aug 28, 2024, 9:18 AM

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and just send this hosted url to customer email right?

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once he open this link he will be prompted for 3DS?

visual oriole Aug 28, 2024, 9:19 AM

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Yes.

frail barn Aug 28, 2024, 9:19 AM

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So there is no confirmCardSetup on frontend again

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let me try it be right back

visual oriole Aug 28, 2024, 9:22 AM

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This is the first option. Another option, is to host a webpage that calls this js function:
https://docs.stripe.com/js/payment_intents/handle_next_action
Which will handles the 3ds action. If you don't want to send stripe urls and rather prefer to use your own web domain.

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The second option requires much more development

frail barn Aug 28, 2024, 9:23 AM

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will the first option stable and works?

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Please let me try it be right back dont close the chat

visual oriole Aug 28, 2024, 9:29 AM

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frail barn will the first option stable and works?

yes

frail barn Aug 28, 2024, 9:59 AM

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I have a quick question

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I get the hosted_invoice_url

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do i need to send after update subscrption?

sly pebbleBOT Aug 28, 2024, 10:00 AM

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frail barn Aug 28, 2024, 10:00 AM

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I mean send this hosted url to customer email
after updating the subscription

hollow matrix Aug 28, 2024, 10:01 AM

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Why would you need to send it?

frail barn Aug 28, 2024, 10:01 AM

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did you read the previous conversation?

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??

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you there

hollow matrix Aug 28, 2024, 10:08 AM

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Yes, I read the conversation and I am not sure what do you mean by your last question. Could you elaborate please?

frail barn Aug 28, 2024, 10:08 AM

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Ok what I am trying to do is

I am updating old active subcription with new product price_id

when I check stripe dashbopard the status was 3DS required

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then one of your developer said you need hosted_invoice_url to be send to customer email so he can approve its inovice and hence the subcription will update and active with new price_id

hollow matrix Aug 28, 2024, 10:15 AM

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This is related to the Invoice not Subscription itself. You need to send the Invoice that requires the Customer to complete next steps.

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