#kun_webhooks
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- kun_setupintents-savedpms-defaultpm, 1 day ago, 65 messages
topaz jetty
hello! is this what you're looking for? https://docs.stripe.com/api/events/object
sour locust
exactly and thanks
tbh stripe support is amazing
sour locust
Hi
from
invoice.oayment_succeeded and invoice.payment_failed
how can I get the generic status
for example if the inovice failed I need the reason message or something like this so I can send it to custoimer via email
https://docs.stripe.com/api/invoices/object
I checked the inovice events could not find something I wanted
are you there?
topaz jetty
is there a reason why you need to send the exact reason to your customer via email? Stripe already offers a feature whereby we inform a customer about failed payments via email
topaz jetty
do you have an example Invoice id? That'll help me point you to the specific object / parameter
sour locust
No I am not tesing my webhooks
i saw the official stripe documentation and checked their inovie object
topaz jetty
lets go back to the original question for a second, Stripe can inform your customers about failed payments via email and offers them a way to make payment again. Why do you need to alert your customer why the invoice failed?
sour locust
Well for extra information
topaz jetty
you can retrieve the invoice again and expand payment_intent - you would then look at https://docs.stripe.com/api/payment_intents/object#payment_intent_object-last_payment_error
I'd like to mention though that it's possible that the invoice payment may fail because the customer doesn't have a default payment method set. In which case, you wouldn't see last_payment_error