#gabriel-_api
thin duneBOT
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celest rain
Hello! We're a ticketing platform using connect operating in the US and a few counties.
In Mexico for whatever reason, we have to call PaymentIntents like this, with no application_fee_amount, so that it runs. super crazy.
payment_intent_data: {
...(!mexicanAccounts.includes(organizer.connectAccountID || "") && {
application_fee_amount: platformFee,
}),
...(specialAccounts.includes(organizer.connectAccountID || "") && {
on_behalf_of: organizer.connectAccountID, // for some countries needed
}),
transfer_data: {
destination: organizer.connectAccountID,
},
...(isManualCapture && { capture_method: "manual" }),
},
we're processing abt $200k GMV / mo so this is critical
celest anvil
Do you have an Account ID I can look at?
celest anvil
Error: Stripe doesn't currently support application fees for platforms in US with connected accounts in MX.
Did this error come directly from Stripe? Or is it coming from a 3rd party connector/platform/plugin?
celest anvil
Do you have a request ID for the request that failed?
Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request
celest rain
this is the firebase function that calls it.
it works, has processed over $1M
searching for req id
hi!
I don't know how to find an error 10 days ago
nvm, here I found it!
req_G0oSCfrTLoYJvg
thin duneBOT
celest anvil
Okay, so I think the issue here is that the application fee results in funds being transfered from the MX account to the US account, which (if I recall correctly) is highly regulated and unsupportable by Stripe.
The workaround here would be to implement Separate Charges and Transfers, such that the platform accepts the funds from the payment and then removes the fee before transferring the remainder of the payment to the MX connect account. This effectively ensures that funds are only ever flowing to the MX connect account from the platform, and never from the MX connect account to the platform.
https://docs.stripe.com/connect/separate-charges-and-transfers
