#lexit_balance-instant
1 messages ¡ Page 1 of 1 (latest)
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This is my request and its always the same for all accounts:
`
def retrieve_balance(self,account:Account):
try:
balance = stripe.Balance.retrieve(
expand=["instant_available.net_available"],
stripe_account=account.stripe_account_id
)
return balance`
Do you have another account i can compare to?
Yes
acct_1Pro6yQfWxXHXngP
For this one I do get the instant_available.net_available
thanks, taking a look at these
Thank you
And what to the respective responses look like for these?
do you get a instant_available.amount without net_available?
This is what I should be getting:
"instant_available": [ { "amount": 121125, "currency": "gbp", "net_available": [ { "amount": 118750, "destination": "ba_1Pro90QfWxXHXngPXcfGUErU", "source_types": { "card": 118750 } } ], "source_types": { "card": 121125 } } ],
I get this for this account
However for the other one net_available is empty not there.
btu instant_available.amount is, right?
req_meJWEWsfjltIle
This is the request id if you can check for get balance for that problematic account
Yes that does come however net_available is empty not existent
lexit_balance-instant
@light pilot since it's all Test mode, can you share the raw JSON of what you get when you make that call on the problematic account and on one that works?
As said I get this for the working one but for the not working one I get instant_available however no net_available
I understand, I'm asking you to make the calls again with 2 different accounts and share the exact raw JSON you get back from each call (and sharing the exact account id for each).
Once I have that I can investigate further and likely file a bug report internally to flag the issue and have you contact support
Please wait for me to do that. I will be able to send it in 1 hour