#standeman_webhooks
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- standeman_api, 1 hour ago, 12 messages
- standeman_webhooks, 4 hours ago, 8 messages
- standeman_best-practices, 1 day ago, 14 messages
dusty pollen
I want to see the product_data in my webhook*. This is so that I know that the payment of the customer was from a chargeback payment instead of another payment and I can handle if correctly.
desert delta
Hello, unfortunately it isn't possible to get line item info along with the initial webhook event but if you retrieve the checkout session via the API it will have its full line item info
https://stripe.com/docs/api/checkout/sessions/retrieve
dusty pollen
I will try this.
It worked.
Do you have advise on if its best to create an invoice for the payment? Currently a SEPA payment failed for some reason for a customer on their subscription. This initiates a chargeback.
My current solution is to create a popup on my website so that that customer can't use the tool again untill they make the chargeback payment through the checkout. (All of this works correctly at the moment). However, the invoice for the SEPA chargeback still shows as paid in the customer portal. Currently I don't generate an invoice with the additional checkout payment. Should I also generate an invoice for this payment?
This would mean that the customer has an additional invoice in their customer portal, but it might be better for repporting or for bookkeeping.
desert delta
That is up to you. I can definitely see how telling Checkout to make an invoice would make more consistent from the customer portal, but we don't really have any best practice advice here