#martin-gaibisso_api

1 messages ¡ Page 1 of 1 (latest)

elfin wedgeBOT
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static tangleBOT
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Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

peak hull
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if i check the API data for the account i get something like this:

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requirements: {
alternatives: [],
current_deadline: null,
currently_due: [
'interv_Y2FwYWJpbGl0eV9ibG9ja2VkX2Y3ZGFkYWE3YzQyMjhjNTUv100S2OKqYWw.other_supportability_inquiry.support'
],
disabled_reason: null,
errors: [],
eventually_due: [
'interv_Y2FwYWJpbGl0eV9ibG9ja2VkX2Y3ZGFkYWE3YzQyMjhjNTUv100S2OKqYWw.other_supportability_inquiry.support'
],
past_due: [
'interv_Y2FwYWJpbGl0eV9ibG9ja2VkX2Y3ZGFkYWE3YzQyMjhjNTUv100S2OKqYWw.other_supportability_inquiry.support'
],
pending_verification: []
},

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how can i know when one of our connected accounts is asked for a requirement?

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is this something we can handle directly at platform level?

lusty jewel
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We fire account.updated events when new requirements like that are added. So if you check the requirements property when first creating the account and are subscribed to the updated events, your integration should be able to have a good idea of what requirements an account currently has.

peak hull
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but for that particular case, i only see these interv_ ids

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can i access these objects?

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i just turned on the account.updated webhook so i dont know if something more clear was sent previous to that

lusty jewel
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Ah gotcha, I have not seen that requirement before either. I had assumed you knew what that was and were just asking how to see new ones. Looking in to this and will get back with what I can find.

peak hull
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thanks

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we raised some tkts about that particular case. maybe it's related

lusty jewel
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Can you send me the ID of the account that has that requirement? (acct_1234)

peak hull
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sure

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acct_1PU0vMR2Yg7Wq2Os

lusty jewel
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Alright so it looks like those aren't retrievable objects for you. You are seeing those because of an early access risk requirements setting that someone on your account turned on. As far as I understand, Stripe is reaching out to that Express account from our side to collect that info. Unfortunately we don't know much about early access features on this server but our support team should be able to get you in contact with someone who has a better understanding of that functionality
https://docs.stripe.com/connect/handling-api-verification#handle-risk-verifications
https://dashboard.stripe.com/settings/early_access
https://support.stripe.com/?contact=true

peak hull
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ok, thanks

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dont understand why they are not accessible if the idea is to handle the risk verifications

lusty jewel
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I'm not quite sure myself at the moment. I do think talking to our support team would be the best way to get clarity on this