#kyrylo-meretskyi_unexpected

1 messages · Page 1 of 1 (latest)

brazen shellBOT
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turbid portal
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hi there!

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can you share the PaymentIntent ID (pi_xxx) with this issue?

proven condor
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I have a lot of them, in case you need another one, I'll share

turbid portal
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one is enough, thanks

proven condor
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Hm, do you mean I voided invoice before I got the redirect?

turbid portal
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I'm not sure if it was before or after, but you did void the invoice. is that expected?

proven condor
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Nope) it is not expected

turbid portal
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yuo need to double check your PHP code to understand why this is happening.

proven condor
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yeah, got it

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Thank you for your help

turbid portal
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happy to help 🙂

proven condor
brazen shellBOT
sand goblet
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Hello
That PaymentIntent was associated with an invoice. It seems like some authorization (3DS) was required to charge the payment method but customer did not provide authorization