#manatee_best-practices
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granite gyro
hi there!
Is it possible to change customer currency when he already has subscriptions ?
unfortunately, no. you would need to delete the Subscription first, or create a brand new Customer object.
Is it possible to configure tax excluded or included based on billing address rather than on currency ?
can you clarify exactly what you are trying to do? usually you set this on the Price object directly, which has no knowledge of the billing address: https://docs.stripe.com/api/prices/create#create_price-tax_behavior
fiery socket
> Is it possible to change customer currency when he already has subscriptions ?...
Is it possible to delete subscription ?
granite gyro
you can cancel it, which is the same as deleting it: https://docs.stripe.com/api/subscriptions/cancel
fiery socket
you can cancel it, which is the same as deleting it: <https://docs.stripe.com/ap...
oh but it still won't allow me to change customer currency since he already had active subscription if i'm correct.
The there is no simple solution for my problem? The only way is to create new customer ?
granite gyro
oh but it still won't allow me to change customer currency since he already had active subscription if i'm correct.
if the subscription is cancelled, then it's no longer active. so it should be possible.
fiery socket
> Is it possible to configure tax excluded or included based on billing address ...
Oh yes You are right. But i cannot change that from auto because for people from USA i still need it to behave like it behaved (tax excluded).
fiery socket
> oh but it still won't allow me to change customer currency since he already ha...
Hm i've cancelled subscription but still cannot modify Currency.
Is it any possibility to link you the customer so You can verify it by Yourself ?
granite gyro
yes, can yoou share the Customer ID (cus_xxx)?
fiery socket
cus_QgmyHIZi1DnUw9
granite gyro
thanks! give me a few minutes to look into this.
fiery socket
Sure take Your time, no hurry
granite gyro
have you tried creating a Subscription/Invoice in a different currency for that customer? I think it should just work.
this is explained here: https://docs.stripe.com/invoicing/multi-currency-customers
fiery socket
i haven't tried, i just noticed that i cannot change it from stripe panel so i assumed it is not possible
granite gyro
make sense. but I recommend trying this to see if it works.
fiery socket
🤔 for some reason i was able to create subscription with diffrent currency, by sending [POST] v1/subscription and after making that subscription customer currency has changed.
I still have the problem that i'm getting currency based on what it is in stripe, and user don't have option to change it by himself, but i will figure it out.
Thanks for the help
granite gyro
🤔 for some reason i was able to create subscription with diffrent currency, by sending [POST] v1/subscription and after making that subscription customer currency has changed.
it means everything works as expected 🙂
fiery socket
oh and also
i'm not sure if it is bugged but, from stripe panel there is no way to create subscription in diffrent currency
and it is possible by using API
to reproduce it :
- Make a customer add subscription to him with currency A
- Cancell that subscription (make sure that customer doesn't have any other active subscription)
- Try to add new subscription but with diffrent currency
- not possible because currency is set automatically based on customer currency (and this currency cannot be changed - also in stripe panel).
So i think one of these 2 should be possible:
- When customer doesn't have any active subscription, there should be option to change his currency
- When customer doesn't have any active subscription, while creating new subscription there should be option to change the currency
granite gyro
Thanks for the feedback, I'll forward this to the relevant team
fiery socket
Thanks again, have a good day
granite gyro
happy to help 🙂