niceone_unexpected

[grim garden]

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[prime atlas]

sorry I gave wrong subscription id, the proper one is sub_1PcLrALcAUpdzXmzC8A7alip

[charred quarry]

hi!

According to our system logs we received event customer.subscription.updated informing about switching status from incomplete to incomplete_expired (2024-07-18
do you have the event ID evt_xx for that? I don't see any such transition looking at the logs for sub_1PcLrALcAUpdzXmzC8A7alip .

[prime atlas]

unfortunatelly not

is there any event on 2024-07-18 ?

[charred quarry]

no, it's
2024-07-14 and then 08-14 for the renewal the next month.