#ronald_api
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- ronald_api, 22 hours ago, 14 messages
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jagged pendant
I have a root account in USD and I want to transfer 100 EUROS to a connected account
thorn socket
Hello
Cross border payouts are what you're likely looking for, I'd recommend making sure you meet the requirements: https://docs.stripe.com/connect/cross-border-payouts#restrictions-and-requirements
Once you've verified, you can proceed with the payout: https://docs.stripe.com/connect/add-and-pay-out-guide
thorn socket
https://docs.stripe.com/connect/add-and-pay-out-guide?dashboard-or-api=api#with-code-pay-out-to-user
The example doc I shared uses transfers API too
jagged pendant
I get an error when I want to transfer 100 Euros
thorn socket
what error are you seeing?
jagged pendant
thorn socket
That means your account doesn't have enough balance
thorn socket
Can you translate that to english?
jagged pendant
thorn socket
Can you share a request ID that maps to the error you're getting?
https://support.stripe.com/questions/finding-the-id-for-an-api-request
jagged pendant
I don't understand
thorn socket
When you make a request to transfer an amount, you're esentially making an API call. The link I shared above shows you how you can locate the request ID..
Once you share that ID, I can take a deeper look into what's going on
thorn socket
Hmm. What happens if you try to transfer usd instead of eur ?