#beastboy_subscription-upgrade
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- beastboy_code, 6 days ago, 11 messages
- beastboy_best-practices, 6 days ago, 8 messages
potent comet
Also for the code above, I was moving that subscription from a 3 month billing cycle to a 1 month billing cycle product here, but it still stayed at 3 months. Why and how to fix this?
hollow needle
beastboy_subscription-upgrade
@potent comet we only support prorating based on time. If someone paid $300 for a month and used 2 days, then they shouldn't be owed the full $300, they should be owed a portion of what they paid because they already used part of it.
I know 2 days seems small but let's say they change their mind after 29 days, would you refund the full amount?
When you think about it like that, it's why we refund up to the exact time used.
potent comet
It makes sense why you guys have it, except we're selling physical products. So in our case it doesnt make sense
hollow needle
still feels weird if they do this the last day of the month no?
potent comet
Not in our case
hollow needle
But what you can do is pass the proration_date parameter and set it to the Subscription's current_period_start
potent comet
Because that should ideally never happen
oo let me try
ok that works great!
I see that if I go from $500 -> $300, the $200 gets added to the customer's credit balance - is it possible to just give them a refund of $200 instead?
hollow needle
we don't have any feature like this no. You'd have to handle the refunding part yourself. Basically find their $500 PaymentIntent, refund that partially and then clear the credit balance