#dizerss-dev_unexpected
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molten elk
In this image you see the charges are for 49.99$ for all but the subscription he has upgraded to costs 200$ which he'll pay next month. The question I have is when you upgrade your subscription why is it not charging at the same time and why is it pushing the charge to next month. Is there a setting I need to look at ?
could it be Something I missed while developing this.
royal quest
Are you using the customer portal to allow customer initiated upgrades, or are you doing this yourself with API requests?
Can you share an example subscription?
molten elk
test subscriptions all work fine. Its the one in production which has this issue.
yes I am using the customer portal
royal quest
Generally speaking, this is controlled by proration_behavior=always_invoice when you update the subscription
molten elk
this is the subId sub_1P2zI7Hn5Ll2SPftQVOg29W0
royal quest
you need to update your portal configuration to use always_invoice for subscription update proration behaviour
molten elk
do i have to do it via the api. can this setting be found on the dashboard too ?
royal quest
I'm not sure, it might be, I can check in a few minutes
molten elk
can you pls do that, It will be very helpful.
