#krs_api
last crystalBOT
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hearty flume
Maybe you mean past_due? This logic will run from your most recent , non-voided Invoice and automatically take the Sub back to active: https://docs.stripe.com/billing/subscriptions/overview#voiding-invoice
midnight python
Here are the steps of what happened
- Subscription created and it is in active state
- An invoice is created but invoice failed on attempt to pay
- Invoice status changed to failed and Subscription status chnaged to Overdue
- Voided the failed invoice
Now I am expecting the subscription to turn active because there is no failed invoice. Since it is not automatically changing, I want to understand what I need to do?
hearty flume
That sounds unexpected. Can you provide the Subscription Id?
hearty flume
Well you voided every Invoice, didn't you? Subscription need one Invoice is paid or uncollectible state to be active
- If the invoice is in a paid or uncollectible state, the subscription state is set to active.
- If the collection_method is set to charge_automatically on the invoice and Stripe stopped dunning on the invoice because of retry limits, the subscription state is set to canceled , unpaid, or past_due based on your automatic collection settings.
- If the collection_method is set to send_invoice, and the invoice is past its due date, the state of the subscription is set to past_due.
- If the invoice is in none of these states, the same steps execute on the next most recent invoice.
midnight python
so in this case, what should I do?
hearty flume
You would want to have 1 Invoice on uncollectible state
midnight python
is it possible to change the voided invoice to uncollectible?
hearty flume
No unfortunately
last crystalBOT