#ronald_api

1 messages ¡ Page 1 of 1 (latest)

elder scrollBOT
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potent quarry
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Hello is the standard account the platform for the express account?

next kettle
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Hello is the standard account the platform for the express account? -> No, I have a root account and I have a standard connected account and an express connected account, both children of the root account and I want to make transfers from the standard to the express

potent quarry
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Gotcha, unfortunately Connect doesn't really support that usecase. We only support transferring funds between your platform and the accounts that it is directly connected to. Unfortunately there isn't a good way to get the funds from your Standard account to your platform account to transfer them back down to the express account.

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Unfortunately I am not finding a good workaround for this either. Can you tell me more about your usecase and what you are trying to do here?

next kettle
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My root account is in USD and I have created a standard connected account to receive payments in Europe (euros) but I also have express connected accounts to which I make deposits in USD and what I am needing to do is debit from the EURO account to my RAIZ account clients

potent quarry
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Gotcha, and this is an on-demand thing, not an amount that you know you want to charge the EU standard account when it takes an EUR payment?

next kettle
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It is like a withdrawal of funds, the client has a wallet in my application where they receive their payments and can request to withdraw an amount (x)

potent quarry
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Gotcha, I am going to consult my colleagues on this. Unfortunately I am not immediately thinking of a way to get the EUR balance on your platform account with this structure

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To clarify, are all of the express accounts taking payouts in USD, or EUR, or some mix of the two?