#paul_unexpected
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- paul_best-practices, 4 days ago, 5 messages
compact ginkgo
Probably need to pass this parameter when you create the Invoice: https://docs.stripe.com/api/invoices/create#create_invoice-payment_settings-payment_method_types
empty lake
the intention is that administrators will do this via the dashboard, not the API. I can see that the payload in the event log has "bacs_debit" and "wechat_pay" even though this option was removed in the dashboard during invoice creation. In fact, WeChat pay isn't even enabled in this account!
compact ginkgo
It likely is, here: https://dashboard.stripe.com/settings/billing/invoice
empty lake
so it appears. But this doesn't explain why it's added to the invoice when it's explicitly removed during the invoice creation process, and only BACS is selected
jaunty jungleBOT
compact ginkgo
Got an example in_xxx?
empty lake
what does in_xxx mean?
brisk nimbus
hi! I'm taking over this thread.
can you share an example Invoice Id (in_xxx) with this issue?
empty lake
right - here in_1PpTtqAxpGnva9NSCUve7xSc
notice that the invoice.finalized event contains BACS and WeChat payment options when the latter was deselected during invoice creation in the dashboard
brisk nimbus
thanks! give me a few minutes to look into this.
empty lake
thank you!
brisk nimbus
But this doesn't explain why it's added to the invoice when it's explicitly removed during the invoice creation process
so you created that Invoice from the dashboard, and there you explicitly disabled the wechat option?
let me try to reproduce this on my end.
empty lake
yes, I unticked all the options except BACS.
brisk nimbus
I didn't manage to reproduce on my end. would you mind creating a new invoice now, and sharing a screenshot of when you disable wechat pay, and then share the new Invoice ID?
empty lake
so you successfully created an invoice with just BACS?
yes, I will try and create a video, or screenshots if not
I have since disabled WeChat but now it's populating the invoice with Paypal. Is there some reason to do with it being a test account that it won't allow BACS on its own?
brisk nimbus
oh wait, you are right, I do see the same issue on my end.
that looks like a bug. I'll notify the team working on this.
empty lake
can you confirm that in reality it should be possible to create an invoice that just has the BACS payment option? I need to be able to update my stakeholders
brisk nimbus
can you confirm that in reality it should be possible to create an invoice that just has the BACS payment option?
yes, I don't see any reason why it wouldn't be possible.
empty lake
great - thank you
is this a limitation of the test account?
and would it be possible to get an update from the bug report? 😬
brisk nimbus
is this a limitation of the test account?
I don't think so, but the team working on this will know more
and would it be possible to get an update from the bug report? 😬
not on Discord. you could try sending an email to Stripe support instead: https://support.stripe.com/contact
empty lake
How is it best to connect this conversation with an email to stripe support?
brisk nimbus
that's tricky unfotunately. you can try to 1. explain the situation and 2. share a link to this thread (https://discord.com/channels/841573134531821608/1275058090001301646)
empty lake
alright - I'll give it a go. Thanks
brisk nimbus
let me know when you sent the email
empty lake
OK, email sent
brisk nimbus
found it! that will make linking it to the team working on this easier 🙂