#tsr_code
brazen marlinBOT
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idle krakenBOT
Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
nova tartan
Hi
crystal valve
Hi! Can you share the request ID (req_xxx)? Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request
nova tartan
please check these, req_RdDzGFVfFffYu3m , req_Y17BGs5qLq7pum, req_2jnJVu2VQUsqFw, req_6OmdKIXqDrmLR7, req_QZmp3yw67HRbg4
crystal valve
https://dashboard.stripe.com/logs/req_QZmp3yw67HRbg4 The erro message is "Your card was declined. This transaction requires authentication."
nova tartan
i already sent an email regarding this, response i got is => I've thoroughly checked your account and it seems that your integration is trying to attach a Source object to a customer, which source is the customer's card information. For better context, manually attaching customer's card information isn't recommended because it causes problems with authentication. While the errors in the request IDs you've provided are generic declines, these are 3DS requests that haven't been responded to.
In order to resolve this, you need to use SetupIntents API [0] and a payment form to save the cards so whichever card network backs the card can get their IP address and Device iD [1].
The Setup Intents API lets you save a customer's card without an initial payment. This is helpful if you want to onboard customers now, set them up for payments, and charge them in the future when they're offline.
You can create a charge for a saved card at any time, but this may be approved or declined according to the card issuer. That is to say, if you save a card, you could create a payment on it at any time afterward.
I hope this information helps. Feel free to reach out if you have further questions.
i dont understand why we need authentication for adding card to the customer without payment
crystal valve
Ok, Stripe will authenticate the card when before attaching it to the customer.
And you should follow the suggestion from the email. i.e., use SetupIntent API
nova tartan
can you provide reference
crystal valve
What reference?