#deadwood_api

1 messages ¡ Page 1 of 1 (latest)

hallow capeBOT
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tall epoch
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hello! For a Subscription, there are two kinds of collection_methods - charge_automatically and send_invoice.

For charge_automatically, the customer's payment method is automatically charged, if they are late, this likely means that the payment failed for some reason. If you're using charge_automatically, how are you planning to collect the new payment method for the subscription - are you planning to collect payment details on your own site? Or are you planning to send the customer a hosted invoice page to make payment through?

For send_invoice, the customer would receive an email with a link to the hosted invoice page to make payment. There's no need for you to run any API in this case to manually attempt payment.

zenith plaza
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Yes, I created a function to update the new payment method, so when it has been updated, can I send an update so that this schedule runs auto payment again?

tall epoch
zenith plaza
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After payment, will the schedule run normally?

tall epoch
zenith plaza
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i trying to get subscription data with status Past due, but empty

tall epoch
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can you share the subscription id that you're attempting to retrieve? the id should have the prefix sub_

zenith plaza
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sub_1PnvDj2M91fAA0702k7HZnle

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customer id : cus_QfDyB0jkdwlCRf

tall epoch
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do you also have the request id for that retrieval request? I took a quick look but the most recent requests are for cus_QfGn0aF6HzR8zk

zenith plaza
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req_rDaaTol7iTazdm

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when i use time simulation, the logs is frozen too or no?

tall epoch
zenith plaza
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yes i think logs is frozen when i use time simulation

tall epoch
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what do you mean? This has nothing to do with frozen logs

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req_rDaaTol7iTazdm is made with this customer id : cus_QfGn0aF6HzR8zk and it doesn't have any subscriptions

If it doesnt have any Subscription Schedules, naturally it wouldn't return any results when you attempt to retrieve Subscription Schedules

zenith plaza
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ok

zenith plaza
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when i use simulate time, i cant get all customer in

req_iCQH1OxpDjCoY9
req_WvLFkr5qm4JB4t
req_4inSpteMoeL035

not show customer when i use simulate time :
cus_QfHDTPgBrxX092
cus_QfH9gwnx2rgnjQ