#xerxesbreak_api
wet yarrowBOT
đ Welcome to your new thread!
â˛ď¸ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.
âąď¸ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.
đ This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1273316891204517909
đ Have more to share? Add more details, code, screenshots, videos, etc. below.
fossil gladeBOT
Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
- xerxes_paynow-setup, 6 days ago, 9 messages
harsh night
What payment surface are you using to collect payment method details from the customer? Checkout? Payment Element? etc.
fluid spruce
Payment Element
harsh night
So the mandate should be getting created already by the Payment Element when the customer submits their info. Is there a reason you want to submit it explicitly/manually?
fluid spruce
The problem is that I can't even create the initial SetupIntent to pass the client_secret to the frontend. Currently the flow looks something like:
- Create setup intent in the backend
- Display payment element with the returned client_secret
- Listen for the setup_intent.succeeded event to create the Subscription Schedule for the customer
It works with the other bank debit based payments, like sepa, ach and acss debit
harsh night
So it looks like the functionality that you're looking for is gated. You will need to contact support and ask them to review your account to see if it can be enabled for you: https://support.stripe.com/contact
fluid spruce
Alright, thanks for the help!