bankorh-hitpay_unexpected | Stripe Developers | Page 1

haughty templeBOT Aug 13, 2024, 7:46 AM

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young helm Aug 13, 2024, 7:46 AM

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Hi! Can you share the request ID (req_xxx)? Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

livid swallow Aug 13, 2024, 7:48 AM

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Hi, give me a moment

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req_YjzLJHuUhfTFj3

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This is one of them

young helm Aug 13, 2024, 7:52 AM

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Thanks for the ID. Yes I can see that Stripe returns 500 for your refund requests.

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https://docs.stripe.com/error-low-level#server-errors this is our suggestions in handling 500 errors.

Advanced error handling

Learn how to understand errors at the HTTP level.

livid swallow Aug 13, 2024, 7:56 AM

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I see. Okay, thank you for the advices. Let me discuss with my team.

young helm Aug 13, 2024, 7:57 AM

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No problem. If you encounter 500 errors frequently, feel free to reach out again!

#bankorh-hitpay_unexpected