#dizzydizz1101_best-practices

1 messages ¡ Page 1 of 1 (latest)

vagrant fjordBOT
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icy idol
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cause we would not that stripe sends a mail about end of testpahase to all the users, cause this would just trigger uncertainty mails from our customers in subscriptions which are already running since a year or longer

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we tried billing_cycle_anchor to set the first date of invoicing but this still creates a invoice at the moment of the new subscription beeing created

strong fable
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Yes, non-metered subscriptions are pre-paid, meaning the customer will pay the invoice at the beginning of the billing period.

icy idol
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correct this is what we found out. So how would you solve the issue with existing customers switch.. that we dont invoice them twice while migrating them

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also with the trial_end?

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For new customers this is not a problem we just put them on the subscription plan and invoice them at the begining of the subscription.

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but for the existing it is our problem we charged them so far at the end of the month, not theirs

strong fable
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You customers won't be charged twice, it's just that they will be billed at the beignning of the peroid instead of the end.

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This is something that you need to communciate to them before creating the new subscription

icy idol
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exactly communicating it to them anyways, but we want to just start the subscription when the last invoice is created and then charge the first of the subscription at the end of the billing cycle like it was before.

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is there a way stripe just does not send them a end of trial reminder mail?

strong fable
icy idol
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thank you, we look in to this try it this way and would reach out if we run in any unexpected behaviours

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have a nice day

strong fable
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Happy to help!

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btw you might want to use subscription schedule to help you manage the migration, allowing these subscriptions to be automatically updated to the new plan

icy idol
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is subscription schedule like a webhook?

strong fable