#stew-heckenberg_docs
1 messages · Page 1 of 1 (latest)
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For Direct Charges, the Stripe fee is debited from the connected account. This is how the fund flow is like including Stripe fee: https://docs.stripe.com/connect/direct-charges?platform=web&ui=stripe-hosted#flow-of-funds-with-fees
Where did you see that the fee can be debited from platform? Could you share the doc link?
https://docs.stripe.com/connect/charges#types "You’d like to choose if Stripe fees are debited from your connected accounts or your platform"
so is that a typo?
because I swear it previously said what you've said, that Direct charges the connected account pays the Stripe fees (which is why I went with Destination so that I/the platform would pay instead)
Basically I'm asking "where do I choose that my platform pays the Stripe fees" if that is indeed an option with Direct charges
hello?
Thanks for waiting! We are checking how this can be done
Setting which account should the Stripe fee debited from can be done at controller.fees.payer during account creation: https://docs.stripe.com/connect/direct-charges-fee-payer-behavior
Understand how to configure the billing behavior for new connected accounts.
thanks, I'll check it out and get back to you if I run into any issues
No problem! Happy to help 😄
ok so the problem with being able to override whether the connected account or the platform pays the fees is that it contradicts/deprecates the point of having to setup your platform profile (see first screenshot)
you can only pick whether your customers pay connected accounts directly or your platform acts as the middleman, which is what I did, and so now my platform is responsbile for refunds etc and I had to acknowledge this
problem is once you have connected accounts onboarded you can't change this... the first screenshot is when I picked Destination charges (i.e. the platform/me as the middleman as illustrated by the two pictures you're shown when picking)
so I created a second account just now and picked the other option of Direct charges (see second screenshot)
so why do I have to agree with these two specifici setups when I can override them via the api when creating connected accounts?
controller can only be set at account creation and can't be updated after that. You'd have to create and onboard with a new account
so why do I have to agree with these two specifici setups when I can override them via the api when creating connected accounts?
This channel for technical integration integrations. For the questions about acknowledgement in the Dashboard, I'd recommend checking with Support https://support.stripe.com/contact as we don't have necessary expertise with this.
Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
ok i'll contact the other support, but I'm guessing other devs might end up with this same issue where the dashboard makes you pick a certain setup for connected accounts but the API lets you override