#maneesha_code
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- maneesha_code, 3 days ago, 62 messages
- maneesha_link-payment-element, 4 days ago, 6 messages
meager forum
Eventhough I am not passing link to the payment_method_types: ['card', 'us_bank_account'] while creating payment intent, the link is enabled in the payment element for these accounts
acct_1PlwLgFP8iXZBu3u, acct_1PbgZLRv0YtNBfVh (these are new accounts) . But for these accounts acct_1BTYkuBJi2TkhSI0, acct_1Eh8mPIy3Kakvgm1, acct_1F86BuDzhuJCJJxg (these are old) link option shows in payment elemet only if I pass link to the payment method type like this ``payment_method_types: ['card', 'us_bank_account', 'link']`
In the previous conversations I was not able to share the account IDs, so now I started this converstion to share those.
Oh sorry
let me update the above message
plain relic
Gotcha. On one of the accounts where Link isn't present, can you double check your settings under the ... menu on this page to see if Link is anabled for the Payment Element?
https://dashboard.stripe.com/settings/payment_methods
meager forum
Link enabled in all the accounts. And also link is working in all the accounts, if I pass link to the payment method types like this ``payment_method_types: ['card', 'us_bank_account', 'link']`
Sorry there was a small updation in the above message
But with the new accounts, even though the link is not passed in payment method types, link is working. I need that behaviour with old account as well.
Buts that is not working with old accounts.
plain relic
Gotcha, looking in to what may be causing this
meager forum
ok Thanks!
plain relic
Can you send me the ID of a payment intent from the one of the older accounts and one from one of the newer accounts where you are seeing this behavior?
plain relic
Correct, two examples without passing link
meager forum
with one of the old account - https://dashboard.stripe.com/test/payments/pi_3Pn4I1DzhuJCJJxg2YgxJrqa
with one of new account - https://dashboard.stripe.com/test/payments/pi_3Pn4KVRv0YtNBfVh0yo1OOWD
plain relic
Thank you, though we actually think we found the difference. There is an internal setting that you can't set from your dashboard that looks to be controlling this. If you write in to our support team and ask them to enable this for your older accounts they should be able to help here
meager forum
I already asked this to the support team, but they did not say anything about this setting. Could you please clarfy which setting that I need to ask them to enable? That will be really helpful..
plain relic
Can you create an email ticket with us and DM me your address? I can add info on it internally from that that should help them find it. Apologies this is difficult to communicate on. I'm not finding a good way to tell you how to request it otherwise
https://support.stripe.com/?contact=true
meager forum
Yaa, Thank you very much! I am behind this issue for the last 1 month.., sure, I will reply to the existing email thread is that fine? and I can DM my email address in this discord right?
plain relic
Yep that sounds fine to me
meager forum
sure will share the email DM and reply to the email thread.
I have sent the email, did you receive it?
plain relic
Yep yep, I got the DM and I see the thread. I'll see if I can help point my colleagues to the setting I found. To be honest I am not 100% sure it is a thing we turn on by request, so the workaround may have to be passing in link in Payment Method Types, but this should help my colleagues at least see what can be changed here if we do support that.
meager forum
Ok, Can you tell me what is the expected behavior to enable link in payment element? Passing link to the payment_method_types is the right way?
if we want to enable link in payment element?
plain relic
That would guaruntee that it is always included yes
And would be possible whether or not this can be enabled for your account
meager forum
So in future, there is a chance of removal of this different behaviour (link working without passing link to payment method type) right?
plain relic
I am admittedly unsure what the future of that specific behavior is. I am not on the team that makes that kind of decision. If you are using payment_method_types, adding link to that array will help you show Link no matter where this behavior goes though
meager forum
I want this behaviour because the payment intents created without passing link will contain card details like last 4 digits, card type etc. But if we pass link, then I am not able to get the card details from the payment intent created. So if i am able to achieve this behaviour (link option enabled in payment element without passing link to the payment method types) I will be able to fetch the card details for the old account (which is my company account).
This is the behaviour with company account, if I pass link - no card details are there
plain relic
Gotcha, I can pass that on as feedback
meager forum
Sure, thanks a lot!!!