#ali-osaid_api

1 messages · Page 1 of 1 (latest)

candid vortexBOT
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gray jasperBOT
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Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

pulsar tusk
lost talon
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👋 happy to help

pulsar tusk
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same issue i had when i was creating stripe connect with id and i provide doucment front & back it fixed but in accountSession it dont even ask for identify front and back

lost talon
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you are missing the person SSN

pulsar tusk
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i provide 0000 its in test mode

lost talon
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would you mind sharing the request ID?

pulsar tusk
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req_NuLJfqI058Ys7n

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any update bro? im trying this for so long now

lost talon
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please be patient. on a separate note, please refrain from using familiar words such as bro.

pulsar tusk
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okay

lost talon
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where did you pass the SSN?

pulsar tusk
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there was the field in accountSession that stripe generate ssn last 4 i pass the test ssn which is 0000

lost talon
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can you show me a screen recording of where are you inputing this?

pulsar tusk
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sure give me 1 min

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at the end of the video you can see

lost talon
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and that doesn't update your legal entity's SSN?

pulsar tusk
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nope, because if it does then when i open my connect account it dont ask me for ssn

image.png
lost talon
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would you mind sending us an email via https://support.stripe.com/contact/email?topic=api_integration with all the details and the video that shows the full integration path

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this needs deep investigation to see whether this is a bug or something else

pulsar tusk
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sure can you help me in one another thing when this session completed which webhook event can tell me weather this connect account session was success or failure

lost talon
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the account.updated will be triggered

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and you can see if there are still any requirements left

pulsar tusk
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okay thanks for help if you find anything related to this reopen this thread because im stuck on this for so long now

lost talon
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please send us an email as I recommended earlier

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this way we can try to debug and troubleshoot this and get back to you asynchronously

pulsar tusk
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yes doing

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thanks for the help