#rami_webhooks
green vaultBOT
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nova scroll
Hi, let me help you with this.
You can check if it has status=active: https://docs.stripe.com/api/subscriptions/object#subscription_object-status
green vaultBOT
full hare
👋 taking over for my colleague. Let me know if there's any follow-up Qs I can answer!
old moth
i dont understand i cannot check in the dashboard if the customer still active ? beside i in test mode so and i created the customer so i know he is active
full hare
you can see it on the subscription page on the dashboard https://dashboard.stripe.com/test/subscriptions/sub_1PkksgKjuTfFeHcvz8Tx8nEX
old moth
i can see that it started at the 08/06, the next bill is for the 08/07 its like it freezed between the 06 and the 07
full hare
not sure what you mean by this
old moth
the subscription seem to be active but it didnt send any event at the 08/07 to renew the subscription
green vaultBOT
native hinge
Checking on this, apologies for the delay
Likelihood that this is related to the account status, where payments are currently paused due to outstanding requirements. In those scenarios we pause are recurring jobs that create and manage invoices
old moth
I tried with another account I'll see if it's working