#folka_unexpected

1 messages ยท Page 1 of 1 (latest)

heady barnBOT
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vivid carbon
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hi there!

left karma
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hello ๐Ÿ™‚

vivid carbon
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so you are creating a SetupIntent, and you want Radar to block it?

left karma
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I want Radar to block the setup intent if billing address verification fails. My application uses stripe to validate users address and one of the methods of address validation we want to provide is using credit card and validating user inputted address with cards billing details. I want the radar to let through setup intents where address matches ๐Ÿ™‚

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during this request I've added my real address and it matches my cards billing address. I expected this request to pass

vivid carbon
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can you share a SetupIntent ID (seti_xxx) that you expected to work, but was blocked by Radar?

left karma
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sure, give me a sec

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seti_1PlTfI069X7Ht4l1GWVu703F

I've tried several times

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Note: I tried changing radar rules after 1st or 2nd try (can't remember exactly) because I had several rules in one and I wanted to split those to have better understanding which rule failed

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Initially these were the rules available

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current rules:

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my gut feeling says that there's something wrong with my rules setup

vivid carbon
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not very familiar with Radar, but looking into this

left karma
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thank you very much

vivid carbon
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two things:

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  1. are you testing your integration in live mode with real cards? this is against our terms of service (as mentioned here https://docs.stripe.com/testing#use-test-cards) and could cause your payments to be declined because bank may think you are committing fraud
  2. that SetupIntent was not blocked by Radar, but by the bank directly
left karma
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I did initially use the 4242424242 card for testing in test environment, but it all went through ok, and now I tried to test it with my production config. Extremely sorry for not looking into that part of ToS.

Ok so basically I the setup is correct?

vivid carbon
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if it works as expected in test mode, then yes it means it's setup correctly

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if there's an issue in test mode, feel free to share the relevant object ID here so I can have a look

left karma
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thank you very much ๐Ÿ™‚ once again sorry for this