#jairo094215_api
minor sphinxBOT
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vapid patrol
hi there!
can you share the request ID (req_xxx) with this issue? you can find it here https://dashboard.stripe.com/test/logs
untold path
I'm not sure, because the dashboard don't shows much information about succesful GET requests... but I think this is one of these: req_Zp477wHOqP8S7M
minor sphinxBOT
untold path
could you check that the 'stripe_account' parameter of this request has the value acct_1PkmO6GJisWe4cyI ?
vapid patrol
thanks, having a look
could you check that the 'stripe_account' parameter of this request has the value acct_1PkmO6GJisWe4cyI ?
yes, it's correctly set
and I confirm that this API call returned 0 results
can you share a Charge ID (ch_xxx or py_xxx) on the connected account that you think should have been returned here?
untold path
Ok, thanks
Yes, I could share it with you but I don't have it at this moment, I have to request it to my customer
Meanwhile, could you check that this Stripe's account really has charges? And if the account have charges, could you check why this charges are not returned?
vapid patrol
having a look...
untold path
My customer says that he can view charges on his Stripe Dashboard with date of today (8 aug)
This is the information that he shared with us