ken-yoshida_error

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[idle robin]

hi there!

[tall pilot]

hi

[idle robin]

where did you find the URL exactly? there are different ones here for Alipay: https://docs.stripe.com/api/payment_intents/object#payment_intent_object-next_action-alipay_handle_redirect

[tall pilot]

I have createed payment intent for ali payment on the backend side

after getting the payment intent id, I have made the confirmation with confirmAlipayment method

it returns the paymentIntent object

this function gives one optional field

manual opporation and automatic redirection parameter

due to our application workflow, I can't make redirection

and so I have used manual method

after catching the response from confirmAlipayment, it returns next action url

it is the hook url to redirect to alipayment website

with this url, I have made redirection on popup window

it worked on desktop browser but it didn't work on mobile browser

[idle robin]

can you answer my above question?

where did you find the URL exactly? there are different ones here for Alipay: https://docs.stripe.com/api/payment_intents/object#payment_intent_object-next_action-alipay_handle_redirect

[tall pilot]

what do you mean with url

?

[idle robin]

after catching the response from confirmAlipayment, it returns next action url
I'm talking about this URL. inside of next_action there are multiple URLs for Alipay:

• next_action.alipay_handle_redirect.url for the web
• next_action.alipay_handle_redirect.native_url for native apps
• etc.

[tall pilot]

just moment

I am using url

it worked on desktop browser

but it doesn't work on mobile browser

[idle robin]

and if you try to manually copy/past that URL on desktop it works, but not on mobile?

[tall pilot]

yes

after getting the url, I have pasted it on lambda test real device but it didn't work

could you explain about this issue?

[idle robin]

what you are doing is described here, so it should work: https://docs.stripe.com/payments/alipay/accept-a-payment?web-or-mobile=web&payments-ui-type=direct-api#handle-redirect
if it's the same URL, I don't understand why it would be valid on desktop but not on mobile

are you use you are using the correct URL on mobile?

[tall pilot]

this is the hook url

it will work on desktop

you can copy it on browser and paste it to mobile browser

but it didn't work

[idle robin]

oh I see, the URL does work on mobile, but then alipay does a redirection that returns an error.

let me look into this

I'm going to tell the team working on Alipay about this. in the meantime, I recommend you to share your issue with Stripe support: https://support.stripe.com/contact

[tall pilot]

I have asked about this

and raised the ticket

this is the absolute issue

[idle robin]

got it. so you just need to be patient, while the team investigate the issue.

[tall pilot]

what is the issue in your opinion ?

[idle robin]

I don't know, but I managed to reproduce the issue. So I'll let the team working on Alipay investigate and get back to you.

can you share your account ID (acct_xxx)? it's at the top of this page: https://dashboard.stripe.com/settings/account

[tall pilot]

this is my client id

and so if he wanna to share the id, I will tell the id

but due to my client customer urgency with this project, I want to resolve this issue

asap

[idle robin]

I'll let the team know that this is an urgent issue for you.