#yauhen_adaptive-bug

1 messages ¡ Page 1 of 1 (latest)

narrow dustBOT
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mild badger
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Hello

tawdry shale
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hello

mild badger
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Can you share a Customer ID where you pass them through in your Customer Session?

tawdry shale
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the invoices come from ATOMO mobility

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ATOM *

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moment

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sorry the cost of the payment*

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the invoices are coming from you

sour compass
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It's not live yet, I'm just testing. Customer ID is cus_QbznDNE0LHZIjJ

tawdry shale
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ok moment

sour compass
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Sure, thanks!

tawdry shale
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gimme a moment ill send you now

sour compass
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I'm also using VPN to test it from different locations

tawdry shale
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i dont know if its what i need

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i need to put my API key

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inside the stripe platform to bridge my goverment data platfrom with stripe

mild badger
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@tawdry shale please use the other thread that I created for you to talk

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@sour compass you are located in the EU?

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So when you load the Checkout Session you are seeing it localize the Price to EUR?

sour compass
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In the checkout session, I see the price in EUR and in the pricing table in USD. If I switch to a country that does not use EUR, I see everything in USD.

mild badger
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What do you mean by:

If I switch to a country that does not use EUR

sour compass
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When I connect from the USA, I see everything in USD for the pricing table and checkout form. That is correct.
When I connect from Poland, I see a pricing table with prices in USD and a checkout form in USD. That is correct because we don't use EUR.
When I connect from Lithuania, which uses EUR, I see the pricing table in USD and the checkout form in EUR. The checkout form is correct, as Lithuania uses EUR, but the pricing table is incorrect - it displays USD

mild badger
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Sorry I missed that you said you were using a VPN above

sour compass
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No worries, I just wanted to test this cases

mild badger
sour compass
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I've seen the examples where it does the localization - https://reporters.io/plans. But there they do not provide customer-session-client-secret

mild badger
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Sorry to be clear Pricing Table does localize

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I'm just saying I don't think it queues off of VPN like you are seeing with Adaptive Pricing

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So instead you force it when testing to see what it looks like

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Try creating a Customer with email: 'test+location_FR@email.com'

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I haven't tested myself but curious if that will also force Pricing table to localize when using a Customer Session

sour compass
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I understand. I want to test it in the environment as close as it can be to production. I'll check it shortly with the suffix

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Still USD

mild badger
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K hold on I'm testing on my end one sec

mild badger
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Alright @sour compass we are also seeing that this doesn't seem to be localizing as expected for Adaptive Pricing (regardless of the Customer Session). We have reported it internally for more investigation. The best thing for you to do is to write into our Support team via https://support.stripe.com/contact/login and they can follow up with you once this is resolved

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Ah hold on actually might have something for you in a second.

narrow dustBOT
mild badger
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Alright sorry looks like there is still some digging going on, so yeah reaching out to Support via the above link is indeed the way to go here -- then you can get updated async.