#ali-osaid_api
final wyvernBOT
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- ali-osaid_api, 6 hours ago, 30 messages
ornate gazelleBOT
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solemn fulcrum
Hi, you mentioned that you tried source_transaction can you speak more to this? Can you share the request that failed even when you passed this? When you pass this, the transfer request automatically succeeds but isn’t executed until the funds from that charge are available in the platform account: https://docs.stripe.com/connect/separate-charges-and-transfers?platform=web&ui=stripe-hosted#transfer-options
cursive fjord
yeah sure give me a min im sharing
the problem was that on topup i completely use stripe.charge and keep all the funds in platform
and update user wallet in DB on payout i transfer those funds from platform to user connected account
thats why the problem begins since the funds are not in available balance cant transfer to service provider connected account
solemn fulcrum
Any luck?
If you need a balance on the account to test things, you can use this test card https://docs.stripe.com/testing#available-balance which bypasses the 'pending' phase of the balance. However, I do not think that is your issue. I would really like to see an example for when you passed source_transaction and the request still failed due to a low balance.