ruul_api | Stripe Developers | Page 1

wanton hazelBOT Aug 7, 2024, 12:57 PM

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real lodge Aug 7, 2024, 12:59 PM

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Hi, let me help you with this.

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Is there another Customer with a Subscription that they might be referring to?

tropic hedge Aug 7, 2024, 1:00 PM

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I have no idea tbh because it seems irregular we ensure that we save the subscription details on our side at least the id & some minor details through the return from direct api call & webhooks

wanton hazelBOT Aug 7, 2024, 1:00 PM

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tropic hedge Aug 7, 2024, 1:01 PM

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if cus_QcAqMJezD8ON1f doesn't have a subscription that's totally fine and is expected from our side of the application

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if it does have a subscription in stripe side and if it's not being tracked on our side that's a problem

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currently I have no means to confirm it because client only said they are paying for something and nothing else and I can't reach them now

simple parcel Aug 7, 2024, 1:03 PM

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No, I don't see any subscriptions for that customer ID on our end.

tropic hedge Aug 7, 2024, 1:03 PM

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thank you and sorry to bother you guys for this -.-

#ruul_api