muhammad-awais_api | Stripe Developers | Page 1

indigo fableBOT Aug 1, 2024, 4:45 PM

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half plover Aug 1, 2024, 4:46 PM

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Hello
What section are you referring to? Do you have a screenshot or something?

gritty patrol Aug 1, 2024, 4:46 PM

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half plover Aug 1, 2024, 4:46 PM

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Ah

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Hmm is this page live? If so, can you share the URL?
I'm trying to reproduce this on https://4242.io/test/payment-element/

but I don't see the same UI there

gritty patrol Aug 1, 2024, 4:50 PM

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Yes, but you have to fill an encounter.

https://stage.jasemedical.com

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It's an SPA, that's why I can't share the direct URL.

half plover Aug 1, 2024, 4:51 PM

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Can you share test details to get to the checkout page?
OR maybe disable validation for the fields?

gritty patrol Aug 1, 2024, 4:51 PM

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I am getting that here as well.

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If you fill the card and then expire date and finaly security code, you will see that section opening automatically

half plover Aug 1, 2024, 4:53 PM

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I see it now.. Maybe something changed recently..
Let me see if I can find something

gritty patrol Aug 1, 2024, 4:53 PM

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Please, thank you.

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I have found disableLink option, but I think it will disable it entirely, I just want it not open until user click on it.

half plover Aug 1, 2024, 5:06 PM

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Yup, checking within the team to see if there are any alternatives

half plover Aug 1, 2024, 5:26 PM

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We've reached out to the link team and waiting for their response.

gritty patrol Aug 1, 2024, 5:27 PM

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Okay

half plover Aug 1, 2024, 5:30 PM

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Can you share your account ID?

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@gritty patrol

gritty patrol Aug 1, 2024, 5:35 PM

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I can but we were able to reproduce that issue here as well, correct?
https://4242.io/test/payment-element/

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acct_1IJ6cKByUJsnqYRU

half plover Aug 1, 2024, 5:36 PM

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Right but looks like this change was announced via email so product team want to make sure your account was part of it and record your feedback

gritty patrol Aug 1, 2024, 5:37 PM

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Okay

half plover Aug 1, 2024, 5:38 PM

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Can you check if you have this setting toggled on? If so, try turning it off and see if that disables the automatic rendering of the inputs

Screenshot_2024-08-01_at_10.37.39_AM.png

gritty patrol Aug 1, 2024, 5:43 PM

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I will check it on one of my own test account, I don't have permission to change that setting on account I mentioned above.

#muhammad-awais_api