#skillz_api
chilly oasisBOT
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soft hinge
Hey apologies for missing this thread. Your developer is correct here, to receive payouts your users would need some kind of account with us. We do have lighter-weight account types for scenarios like that but users do need some kind of account with us to assosciate the bank account details with https://docs.stripe.com/connect/accounts
chilly oasisBOT
modest hornet
Okk now I get it. In that case, can we create this account for them where they don’t have to do anything as we’re trying to make the driver experience very seamless
So my developer said they have to do KYC and all. I feel that just makes the onboarding process for drivers more complex. We just want something simple where they complete a trip and they get paid or we get paid and pay them when they want to withdraw their earnings
soft hinge
We do need that KYC info one way or another. It is a regulatory requirement on us, we try to simplify it and make the experience as smooth as possible for account holders but one way or another we do need info on who or what we are sending money to.
If you already have that info on hand you can pass it to us via the API when creating the account. If you don't, we do have a hosted onboarding page that is fairly lightweight to spin up and redirect your users to
modest hornet
So does that mean if drivers want to withdraw their earnings, they need to login to stripe to action this transaction?
soft hinge
You can set up accounts that don't have a login with us (Custom Connect acounts), the tradeoff being that the integration is more complex on your side because you are providing the UI for more things though we do still provide some embedable components for webpages.
https://docs.stripe.com/connect/accounts
https://docs.stripe.com/connect/get-started-connect-embedded-components
modest hornet
So even if we get this driver to create an account with Stripe, do they need to be doing KYC regularly?
Or will this be a one off process
worldly slate
They need to do KYC up until their account is fully verified and there are no future requirements. After that, usually they don't have to do any more KYC
modest hornet
Okk. Lastly, if they want to withdraw their earnings, do they need to login to Stripe to do this or is this something they can do straight from the app and stripe makes the payment?
worldly slate
You as the platform can do that for them
I'd recommend reading the docs. The answers to all these questions are very well documented
modest hornet
And lastly, since users (riders) will be making payments via card as a payment method on the app, does stripe handles the pci dss compliance or I need to do that?
worldly slate
That part I'm not sure of. We don't really have a lot of context on the regulatory side of things in this channel. Our support folks would likely know better: https://support.stripe.com/contact
modest hornet
Okk thanks for the help so far