#sinduri_webhooks
ornate thornBOT
👋 Welcome to your new thread!
⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.
⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.
🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1267731121349726309
📝 Have more to share? Add more details, code, screenshots, videos, etc. below.
forest sun
Why the payment failed, could you please share the reason
hollow flame
Looks like evt_3Phs61ErN71c0iRV1E isn't a valid event ID. do you have the payment intent ID?
forest sun
this is the request and response of the event
hollow flame
You can find the failure reason in the "last_payment_error": hash
i.e., "Customer cancelled checkout on Klarna",
forest sun
Customer aslo shared this screenshot while the payment
The translated error is
We couldn't get your address
find
Our system was unable to validate the address you entered. Please check your details and try again.
It seems customer cancel and return to site after getting this error!!
hollow flame
Looks like your customer enters an invalid address that couldn't be verified by Klarna
forest sun
Let me try the payment with the same billing address the customer used and get back to you
ornate thornBOT