shaharyar-ilyas_s700-react-native | Stripe Developers | Page 1

prisma timberBOT Jul 26, 2024, 2:25 PM

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unreal elmBOT Jul 26, 2024, 2:26 PM

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woven jasper Jul 26, 2024, 2:27 PM

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Hi there 👋 can you tell me a bit more about when this error is encountered during your flow? What function is throwing that error as part of it's response?

prisma timberBOT Jul 26, 2024, 2:33 PM

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shaharyar-ilyas_s700-react-native

fiery yew Jul 26, 2024, 2:35 PM

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We have installed our application on the S700 reader. When we try to connect to the S700 reader using the following function, we encounter this error:

const { reader, error } = await connectInternetReader({ reader: selectedReader, });

woven jasper Jul 26, 2024, 2:39 PM

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To confirm, are you deploying your React Native app on the S700 itself? I was under the impression that approach currently only supports native Android apps, rather than React Native apps.
https://docs.stripe.com/terminal/features/apps-on-devices/overview

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Or are you deploying it on another machine that is then using the app to connect to the S700?

fiery yew Jul 26, 2024, 2:46 PM

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We have deployed our React Native app on the S700.

woven jasper Jul 26, 2024, 2:54 PM

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Oh I see, it's part of the Stripe React Native Terminal package, which is still in beta. I would recommend ensuring you're using at least version v0.0.1-beta.15, where support for Apps on Devices was added:
https://github.com/stripe/stripe-terminal-react-native/releases/tag/v0.0.1-beta.15

If you are on a new enough version and continuing to run into this error, then I'd recommend opening an issue in our github repo for that behavior so the team owning that beta package can take a closer look.
https://github.com/stripe/stripe-terminal-react-native/issues

#shaharyar-ilyas_s700-react-native