sargis-avetisyan_api | Stripe Developers | Page 1

umbral krakenBOT Jul 25, 2024, 1:37 PM

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onyx meteorBOT Jul 25, 2024, 1:37 PM

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Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

sargis-avetisyan_api, 7 minutes ago, 24 messages

scenic jewel Jul 25, 2024, 1:38 PM

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Hello

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First, why do you want to cancel and recreate as opposed to just moving the billing cycle for the current Subscription?

lavish garnet Jul 25, 2024, 1:40 PM

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How can I move the current cycle date if susbcription is active?

scenic jewel Jul 25, 2024, 1:41 PM

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You can put it on trial until your desired new anchor: https://docs.stripe.com/billing/subscriptions/billing-cycle#changing

lavish garnet Jul 25, 2024, 1:42 PM

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so how will it work, I will put a trial for 5 days and it will start on 1st august, right?

scenic jewel Jul 25, 2024, 1:42 PM

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Yep

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I'd recommend doing this in test mode first

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So you can see how it works

lavish garnet Jul 25, 2024, 1:43 PM

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but I need the subscription to work with the new cycle always after changing

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is it work with the new cycle from 1st August to 1st September and then 1st September to 1st October etc..?

scenic jewel Jul 25, 2024, 1:44 PM

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Yes

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After the anchor is set it will renew based on the interval of your Price

lavish garnet Jul 25, 2024, 1:45 PM

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Ok, thanks

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Let me chack and get back to you

scenic jewel Jul 25, 2024, 1:45 PM

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Sure

lavish garnet Jul 25, 2024, 1:55 PM

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When a subscription is in the trial period, for example, if I set the trial days to 5, from July 25 to August 1, the customer hasn't been charged. What does this mean? Will the money from July 25 to August 1 be refunded to the customer, or will it be applied as a credit toward the next charge?

scenic jewel Jul 25, 2024, 1:57 PM

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No there is no credit or anything when you move them to a trial. Best thing to do is to test this stuff out so you get the best understanding of how it works. You can do that via a test clock: https://docs.stripe.com/billing/testing/test-clocks

lavish garnet Jul 25, 2024, 1:58 PM

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Ok, let me check

#sargis-avetisyan_api