#justwatch_api
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sinful marsh
Hello
signal edge
👋
sinful marsh
How are you?
signal edge
Doing well! Let's see how I can help with this Subscription question
signal edge
when does it try again?
This depends on your retry settings: https://dashboard.stripe.com/settings/billing/automatic
What are you trying to show me in the screenshot above?
sinful marsh
I am retrieving subscription information here. If the subscription is still active and there are no issues with payment, it shows as 'active.' I checked the link you sent, and it says a minimum of 3 days.
For some plans on my site, I may need to cancel after the first attempt. If the first attempt fails, does the status still appear as active on the API side until it retries on the 2nd day, or does it show different statuses like "pending"?
signal edge
If the first attempt fails, does the status still appear as active on the API side until it retries on the 2nd day, or does it show different statuses like "pending"?
If the first attempt fails, the status of the Subscription will change topast_due
sinful marsh
Great
thank you
!
I turned off the card and tried this option
still active
signal edge
Can you share a Subscription ID?
signal edge
Just to be clear, testing shouldn't be done in live mode in this case
Also, the kinds of requests you're making are not failed invoice payments yet. No invoice is being created. the last invoice for this subscription was paid successfully, which is why this is still active
To test failed invoice payments during a "normal" billing cycle, I recommend testing with Test Clocks in test mode: https://docs.stripe.com/billing/testing/test-clocks
sinful marsh
So, if the card is closed one day later, it won't be payable and will be marked as past_due.
right?
signal edge
What do you mean by "card is closed one day later"?
sinful marsh
"Payment failed"
The bill was paid today and everything is fine.
Will try again tomorrow and if payment is not successful
marked as past_due
right?
signal edge
Correct