#dcboy_api

1 messages · Page 1 of 1 (latest)

white phoenixBOT
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inland wave
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i try to use tap to pay , and connect local mobile fial

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connectLocalMobileReader onFailure:com.stripe.stripeterminal.external.models.TerminalException: Failed to generate attestation.

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*fail

fathom flame
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Could you elaborate which Doc you are following and which code generated that error?

inland wave
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DiscoveryConfiguration config = new DiscoveryConfiguration.LocalMobileDiscoveryConfiguration(
isApplicationDebuggable()
);

    discoveryCancelable = Terminal.getInstance().discoverReaders(....)

this code

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could not discovery reader in release mode

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but can discovery reader in debugger mode

fathom flame
inland wave
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yes , is this one

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all of device requirement is match

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i can run on debugger mode and reader connect success, but not work in release mode

fathom flame
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Hmm does it work with other devices?

inland wave
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the reader is local mobile reader , not have other device, this device is the first time to integration

fathom flame
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Yeah I mean any other Android which support TTP

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We want to see if it is a hardware issue

inland wave
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device is support, i have use the device factory test tools try to read emv card and apple pay , that's work

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is need google play store login?

fathom flame
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Sorry I don't follow the question. Are you using iPhone or Android?

inland wave
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android devices

fathom flame
#

You mentioned apple pay above. How is it related to Android TTP?

inland wave
#

apple pay bind bank card , and the android device can read infomation from apple pay

fathom flame
# inland wave

Oh I see. Thanks. And then after factory reset you see the new log here?

inland wave
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is need login google play store ? beacuse this is the new device , not login with google play store

fathom flame
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I am not sure but let's try logging in

inland wave
#

i download this samples is not work

fathom flame
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Could you be a lot more details? What is not working? Are you still facing the same "Failed to generate attestation" error?

inland wave
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pls check it

fathom flame
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I do see more log after "Failed to generate attestation". Maybe it's only red herring? I see RetrieveingPaymentIntent successful here

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Did it go to the collect payment method step?

inland wave
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yes, i have RetrieveingPaymentIntent, but reader not connect

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LocalMobile reader is not connected , could not RetrieveingPaymentIntent

fathom flame
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Okie. I think the first diagnostic steps would be finding another Android device to try

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It could be just your device issue

inland wave
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Can you provide specific issues? Because this equipment was just purchased, I need to report specific issues to them.

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allowing me to get equipment manufacturers to help me fix this problem

fathom flame
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We don't know yet. I am suggesting to have more device to test, to distinguish about hardware issue vs software issue here

white phoenixBOT
inland wave
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this device reader is work perfect

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first error is: com.google.android.finsky.integrityservice.IntegrityException
this method is invoke by stripe sdk

gritty merlin
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Hi @inland wave it seems like this would require a more thorough investigation from us. I would ask you to reach out to Stripe Support, and say you talked to us on Discord, and my engineering team will take over the case: https://support.stripe.com/?contact=true

inland wave
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ok thank you