#jagadeesh_api

1 messages · Page 1 of 1 (latest)

cunning duneBOT
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kindred saffron
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👋 happy to help

potent elbow
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Hi tarzan. Could you please help me. Actually our organization is trying to change the subscription prices. We have already existing customers. We are planning to update the subscription details from their next billing period.
And need the invoicing details to be in sync.
Could you please help me.

kindred saffron
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yes sure

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the request ID you sent is not valid

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would you mind sharing a new request ID?

potent elbow
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Hi this is the log id which i have taken from the stripe dashboard

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That was a test dashboard.

kindred saffron
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would you mind sharing another one then

potent elbow
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Okay

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req_0fdUoHb7Tl9ySp

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Hi sorry this is the proper id

kindred saffron
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please copy paste it

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because it's not correct

potent elbow
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req_OfdUoHb7Tl9ySp

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Hi i have done copy paste could you please check the above id.

kindred saffron
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now it works

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give me a second

potent elbow
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Sure.

kindred saffron
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you need to add the start_date on the first phase

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that's what's missing

potent elbow
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Okay. Once could you please clarify one doubt.
Is this an efficient way to create schedule while updating the subscription prices for the existing customers?

kindred saffron
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yes

cunning duneBOT
potent elbow
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Actually i have already created subscription for existing users so i have to create schedules and then i have to configure phases right?
For eg i want to update the prices from the customer next billing period. How to define the schedule. Could you please help me with the code?

fiery coral
potent elbow
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Hi if i create a schedule using existing subscription i cannot define the phases right? Should i make two different api requests

  1. For creation
  2. For upgrading the plan
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And currently i don't have the end date for the new subscription price then how can i define the end-date?

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And could you please confirm weather by creating schedules impact invoice generation?

fiery coral
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what do you mean by end-date precisely, what do you want to happen?

potent elbow
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Actually i want to apply the new prices from the customers next billing period. And i want to continue with new price. So for that we have to define the phase right in the api?

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In that pahse we have to define the end date/iterations

fiery coral
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yes but after the end date/iterations it just continues using the Price it was using forever(if you're using the default end_behavior:"release" )

potent elbow
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So in this case end-date is not required right?

fiery coral
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end date or a number of iterations is required

potent elbow
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Okay got it