nathanahoy_unexpected | Stripe Developers | Page 1

neat orioleBOT Jul 23, 2024, 1:31 AM

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runic citrus Jul 23, 2024, 1:34 AM

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Hi, could you give the Invoice Id? in_xxx

hearty onyx Jul 23, 2024, 1:40 AM

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Hey @runic citrus the invoice id is in_1KcVvLAFxlGPwjh5ek0PF4vN

runic citrus Jul 23, 2024, 1:48 AM

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Okie, and by "tax amount object on this invoice line item" where are you checking it? On a webhook event?

runic citrus Jul 23, 2024, 2:07 AM

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Yeah I don't know why this is null. Could be a bug ... Do you have any other example where it's not null?

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Please feel free to write into Support and we can assist further in there

hearty onyx Jul 23, 2024, 2:37 AM

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Yeah we do have ones where it's not null for the same client

runic citrus Jul 23, 2024, 2:41 AM

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Yeah I tested and it's also not null. Something might be off on that Invoice

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Could you write to Support and mention this Discord thread?

hearty onyx Jul 23, 2024, 2:44 AM

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OK cool - will do. Even though they are connected to us with Connect we have had trouble getting support to look into specific issues - they say the end client needs to raise the issue, but we already have permission?

runic citrus Jul 23, 2024, 2:48 AM

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Hmm can you share your Stripe account Id?

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Your Connected Account which owns this Invoice is acct_1B5vUMAFxlGPwjh5, correct?

hearty onyx Jul 23, 2024, 3:02 AM

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acct_1P1FWtAL8mdQyq8r

runic citrus Jul 23, 2024, 3:15 AM

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Is that your account id?

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I don't see a direct connection with acct_1B5vUMAFxlGPwjh5

hearty onyx Jul 23, 2024, 3:59 AM

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Shit sorry it should be acct_1OCwgJF2rm6HtCBL

neat orioleBOT Jul 23, 2024, 4:01 AM

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runic citrus Jul 23, 2024, 4:02 AM

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Ah yes you are the Platform

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So you can write in Support asking for check for your Connected Account, and then mention this thread

hearty onyx Jul 23, 2024, 4:17 AM

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OK cool

hearty onyx Jul 23, 2024, 4:38 AM

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OK ticket is in - thanks for your help @runic citrus

#nathanahoy_unexpected