#tim_connect-apps

1 messages ¡ Page 1 of 1 (latest)

wintry peakBOT
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pallid parcelBOT
dim ridge
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Hello

trail warren
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Hello

dim ridge
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You should be able to have both a Stripe App and a normal Connect platform in the same account.

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You are seeing that not be the case?

trail warren
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Correct. I am seeing that not be the case.

dim ridge
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Do you see an error when attempting to create an account?

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Oh interesting, it won't let you complete a platform profile?

trail warren
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Correct. And it won't let me enable hosted onboarding.

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That screen I can get to (doesn't do weird redirect) but the option to save / proceed is disabled

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I think I probably CAN create accounts (haven't tried). I have several existing "Connected Accounts" because they've installed my Stripe App.

dim ridge
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Gotcha, one sec

trail warren
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ok, thanks. One more thing is that my next step was going to be to try creating an accountLink with an existing accountId and see if that would work (even if I can't configure the onboarding page through the dashboard UI, maybe that would work).

dim ridge
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Shouldn't let you create an Account Link for an Account connected via a Stripe App installation.

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So I'm doubtful that would work

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But you could test to see

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Okay, my colleague just confirmed actually that this isn't supported. You do need to use a separate account here.

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Apologies, I didn't know that myself.

trail warren
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OK. So if someone comes to me directly and they sign-up through Stripe Connect, I would run that out of a new Stripe Account of my own. They could in theory still install my Stripe App in their dashboard, as long as I'm able to associate the account in the backend that should be fine. Does that sound right?

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But I guess that may result in them being a "Connected Account" of both of my accounts. Could get messy? Or you think that'd be ok?

dim ridge
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Hmm good question. Let me confirm.

trail warren
dim ridge
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Correct, that's the only thing I'm worried about.

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You may be best off just testing this out. That might get you the quickest answer here.

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We are looking on our side too

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But if you already have a platform set up with a Stripe App, then creating a test mode platform and creating a Standard Account for that Platform and then attempting to install your App would tell you the answer

trail warren
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I have had permissions bugs in the past (1 fixed by Stripe, 1 still open ticket) where my app is clearly granted read_write but certain things mysteriously fail on checkout sessions created by my account for my connected accounts (like Apple Pay).

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Yeah, ok. I will do that. Test it with a separate account.

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I'm a Stripe Atlas customer too. That process created a new Stripe Account for me that I wasn't expecting. I'll use that one.

dim ridge
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Okay actually my colleague just tested that as well and says it does work just fine.

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But yeah still would recommend testing your specific App and platform as you always want to test your specific implementation before going live

wintry peakBOT