#brotzka-de-en_api
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- brotzka-de-en_api, 1 hour ago, 12 messages
Strange thin is, when I go to the test connect view, I see this:
hi there!
having a look
Thank you ๐
I use OAuth to connect an account, as my customers mostly already have a Stripe Account
this request req_MgCYr8RWKKIOjm was made in test mode, but for a connected account that only works in live mode. so it's expected not to work.
since the account is in live mode, then use your live API key to make the request.
That does not work, as the connection is only available in test mode^^ THis is the error I get when trying to access the account in live mode
Request ID req_WwKerBZYEiwJeN?t=1721218146
As I said, I can create subscriptions/customers/products/etc. via the api in test mode. The only thing not working is the account_session thingy
yep I understand. this is odd... give me a few minutes.
Thank you very much!
๐ taking over for my colleague.
All right, hi tarzan ๐
qq how did you create the connect account in question
Via OAuth. The customer receives a link leading him to a Stripe page where he can choose his account in order to connect it with the platform account
was it an existing account? or did they create one with the OAuth link you sent them?
It was an existing account
in that case you can't really create an Account Session for them
their onboarding is managed by Stripe and not by your platform
Okay.. so this is only available for custom/express accounts? Or accounts in general that have been created via the API?
Is there an other option to use embedded connect elements in my case?
it's not matter of how you provide onboarding, it's whether the platform or Stipe is responsible of the onboarding process
so for a platform only the accounts that you create via API can be used with Account Links or Account Sessions
Got it. So it's not possible to use Connect Elements in that case?
yes that's correct
All right, too bad.. But thank you very mich for your help! That would have been an important information for your docs ๐ And the API response is a little bit missleading.. Just as a short feedback here ๐
you're right! and I will flag it internally
Great! Thank you Tarzan. Have a nice day ๐