#himel_code
wet hawkBOT
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- himel_achdebit-testing, 41 minutes ago, 8 messages
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ionic ember
maybe my question got cut
If an invoice payment fails later, such as with an ACH debit, it might decline after 1 or 2 days. If it fails, will Stripe automatically attempt to charge the invoice again?
I have a few questions about attempt_count and status management:
- Statuses to Monitor: What specific statuses should be monitored? For instance, if an invoice fails, it should have something like "failed" or "attention"? When re-attempting the charge, what should the status be, and how can we consistently maintain it?
- Preventing Double Charges: If a re-attempt is in progress and the user tries to pay with another payment method, how can we prevent double charging or conflicts?
- Practical Use Case for attempt_count: What is the practical use case for attempt_count? How does it help in managing the payment process effectively?
wanton musk
I think you'll want to read over these docs:
- smart retries on invoices: https://docs.stripe.com/billing/revenue-recovery/smart-retries
- invoice status transitions: https://docs.stripe.com/invoicing/integration/workflow-transitions
ionic ember
I guess for standalone invoice stripe dont to retries?
wanton musk
What makes you say that?
ionic ember
i guess i am just confused with all these docs!
wanton musk
Smart retries work for one-off Invoices too, so don't worry about that part
ionic ember
If a re-attempt is in progress and the user tries to pay with another payment method, how can we prevent double charging or conflicts?
what's your thought on this?
is there any way for me to know re-attempting or retry is happning so i can show that to my user!
wanton musk
There's no double pay. Stripe doesn't retry payments on an Invoice that has already been paid
ionic ember
next_payment_attempt with this i can show in the UI when the next attemp will be made!
wanton musk
Yup
ionic ember
is there way to know no more retries will be made on this invoice!
wanton musk
You check the attempt_count and compare it to your Dashboard settings
ionic ember
another question regarding this same topic! we are actually building a invoice management sass app! we are using stripe connect! people will conect thier stripe accout create customer and invoice for them! now for connect user how re-tries actually work! is there any for me to know thier retries settings!
wanton musk
What type of Connect Account are you using? What type of charge flow are you using?
https://docs.stripe.com/connect/accounts
https://docs.stripe.com/connect/charges
ionic ember
What type of Connect Account are you using? What type of charge flow are you usi...
we are using stripe connect standard! and we are not splitting charge! basically the user is keeping all his customer invoice pamynet to him! we are just offer this service for a monthly subscription!
wanton musk
So are you using Direct Charges or Destination Charges?
wet hawkBOT
ionic ember
what happens when the invoice is paid it's added to his standard account! so he decide what he want to do!
wanton musk
That's not how that works. You (the platform) have to decide which charge type to use. You will need to know whether you intend to use Direct or Destination charges in order to understand how different things affect you and your Connect accounts. Certain settings are only applicable to Standard accounts with Direct charges, versus Standard accouns with Destination Charges
ionic ember
currently user create invoice and the clients of the user add thier payment method and pay the invoice! when it succeed the standard account show the payment success! what you call this flow?
maybe direct charge\
fleet cedar
Hello
Taking over as two-shoes needs to step away
Is your platform creating these invoices for these standard accounts? OR are they creating their own invoices using the dashboard?
ionic ember
our platform creating invoice like this const invoiceDraft = await stripe.invoices.create( { description: memo, customer: customer_id, payment_settings: { payment_method_types, }, metadata: { isFromApp: "true" }, }, { stripeAccount: stripe_connect_account_id } );
fleet cedar
That's direct charges
ionic ember
Okay that make sense
ionic ember
another question regarding this same topic! we are actually building a invoice m...
my question was this
fleet cedar
Hmm retry settings are usually dashboard only. I don't think we reflect these on the account object anywhere
ionic ember
okay one last query! for ach debit! it stated that maximum two attempts would be made over the period of 14 days! question is it possible it customize like only 1 attempt or more 2 attempt! or it just hard coded 2
fleet cedar
It isn't customizable unfortunately.