#lucas84_unexpected
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fallow zenith
@flint cave hello! do you have more details? I need to understand what you are looking at, we have numerous UIs and products and I don't really get what the context of your question is
flint cave
I'm trying to subscribe to the Pro plan on Stribe's main website. In the payment process, when selecting the country/region, Brazil is not listed as an option in the dropdown menu.
I'm attempting to subscribe to the Pro plan on Stribe's main website. The issue occurs in the payment flow, specifically in the country selection component.
Technical details:
Page: Subscription/payment page for Pro plan
Component: Country/region dropdown (likely a <select> element or custom dropdown)
Expected behavior: Brazil (country code: BR) should be present in the options
Actual behavior: Brazil is missing from the list
Reproduction rate: 100% (consistent across multiple attempts and browser sessions)
Browser tested: [Include your browser and version, e.g., Chrome 91.0.4472.124]
Device: [Desktop/Mobile]
Timestamp of occurrence: [Current date and time]
Have you recently made changes to the country list in your payment gateway integration or the frontend component that renders this list? It might be worth checking the data source for this dropdown to ensure Brazil hasn't been accidentally excluded.
Could you please verify if this is happening in your staging environment as well? This could help determine if it's a data or configuration issue specific to production.
fallow zenith
Can you share a screenshot so I can help you?
@flint cave do you have more details?
flint cave
fallow zenith
Okay what URL are you on? I have no idea which UI this is but it doesn't look like a Stripe UI at all right now
It mentions Claude, so it looks like a UI/website from Anthropic for their AI tool?
fallow zenith
Gotcha, I'd recommend reaching out to Anthropic for help directly as an end customer. I'll look into this internally too but for you it'd be the best approach and they can help you further!