#owenleo778_unexpected
still urchinBOT
👋 Welcome to your new thread!
⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.
⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.
🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1262782003636338729
📝 Have more to share? Add more details, code, screenshots, videos, etc. below.
languid tiger
Hello
Are you able to reproduce this issue yourself? If so, can you share the repro steps?
woeful delta
Unfortunately we were not able to reproduce the issue.
In the first distinct case, a guest was using edge on their phone. When using edge and attempting to recreate, we were able to type into the fields as expected.
As for the case of the other user attempting to connect their account, they only shared this image with us [deleted image so I can re-upload a censored version]
languid tiger
All good. I doubt we can debug this in real-time over discord unfortunately. I'd recommend working through our support team on this via https://support.stripe.com/?contact=true
They can help take a deeper look and escalate this internally as needed
woeful delta
Thank you
languid tiger
NP! 🙂 Good luck
woeful delta
I was hoping it was a known issue
languid tiger
I just ran a quick test myself and it works fine for me on Safari (iOS as well as iPadOS)