lovelock_best-practices | Stripe Developers | Page 1

winter hedgeBOT Jul 15, 2024, 2:32 PM

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humble otter Jul 15, 2024, 2:32 PM

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Hello, MOTO isn't public but can be enabled for your account. You'll want to contact our Support team via https://support.stripe.com/contact/login to request access, see: https://support.stripe.com/questions/mail-order-telephone-order-(moto)-transactions-when-to-categorize-transactions-as-moto

meager wolf Jul 15, 2024, 2:34 PM

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We already have this turned on for our account already but seems it can't be used with Stripe form elements

humble otter Jul 15, 2024, 2:37 PM

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Yes it is not compatible with Payment Element. It can be used with Card Element to create a PaymentMethod client-side using createPaymentMethod() with Stripe.JS and then passing moto: true via your server when confirming using that PaymentMethod.

meager wolf Jul 15, 2024, 2:44 PM

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Thanks, we'll try

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Last question

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If we use the test card provided "Always authenticate" will this always show 3d secure even if we are using MOTO? If so, is there another card that can be used to test if MOTO is working?

humble otter Jul 15, 2024, 2:47 PM

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The authentication required test card will simulate MOTO not being exempted from 3DS by the issuer. The other 3DS cards will simulate that that MOTO exemption is supported and 3DS won't be triggered.

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"authentication required test card" == "Always authenticate" if that wasn't clear

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If you are logged into your account that is approved you should have access to these docs which discusses this as well: https://docs.stripe.com/payments/payment-intents/moto

#lovelock_best-practices