#fatiq_api
1 messages ¡ Page 1 of 1 (latest)
đ Welcome to your new thread!
â˛ď¸ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.
âąď¸ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.
đ This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1262289511342411836
đ Have more to share? Add more details, code, screenshots, videos, etc. below.
Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
hello! I believe i mentioned that you'll want to check in with our support team : https://support.stripe.com/contact/email if you need to turn off iDEAL as a payment method if you are collecting payments via the hosted invoice page, have you done so?
If you wish, you can simply turn off iDEAL as a payment method and yes, you wouldn't need to update your implementation
Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
@rapid tulip I contacted through
https://support.stripe.com/contact/email
but sadly did not get replied yet.
Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
they should typically provide an acknowledgement within 24 hours, you may need to wait a bit
its been more than 60 hours I believe
I'd suggest following up on that support ticket in that case